Subject Access Request - SAR
Summary
To make a request for personal information such as medical records from Northampton General Hospital under the Data Protection Act 2018, The General Data Protection Regulation 2016 or the Access To Health Records Act 1990, you will be asked to choose an online application form, depending on whether you are a patient, relative or organisation.
There are three forms for the public to choose from depending on whose records you are requesting: 1.Your own records 2. On behalf of a child or person you are caring for 3. To request the records of someone who has died.
We are legally bound to verify the identity of persons requesting records. You will be asked to provide supporting documents such as a copy of your picture ID. In addition, if you are requesting on behalf of someone else, we will need ID for the patient e.g. a birth certificate for a child; the patient's consent or power of attorney for an adult.
For requesting the records of a deceased patient, only the Personal Representative (Executor or Administrator) - with proof that they are such, has an absolute right to the records. A Grant of Probate, Letters of Administration or a copy of the current will are accepted as proof. Other persons may apply either with written permission from the Executor or by giving their reason for making a claim to access the records.
Questions asked:
What records can be supplied? We can only supply records held by Northampton General Hospital NHS Trust, GPs and other hospitals hold their own records and must be applied for separately.
Is there a fee? Record copies and radiology images are free of charge, unless requests are deemed 'manifestly unfounded or excessive, especially if they are repetitive', in which case an administration fee may be charged.
How long will it be? We endeavour to supply the records within one calendar month, from when ID and all necessary information is received. However this period can be extended by a further two months where requests are deemed 'complex' or 'numerous', in which case we will inform you within one month.
What if a healthcare provider needs my records for an appointment? Other hospitals and private health clinics can request the records directly from us. We prioritise health to health requests and they are usually done within a few days. There is a form that they can use here by logging in below.
Organisations:
Other hospitals, solicitors, the Police and authorised organisations can request records, with the relevant forms. For organisations outside of healthcare, we will need the patient's written consent or the appropriate exemption or Court Order paperwork attached to the form. Once registered on the site, you can use it repeatedly, manage multiple requests to us and download records at your convenience.
How to make a request
Have all necessary documents ready before you start. Chose the most appropriate Request Form and follow the instructions provided. Some fields are mandatory * and will not let you continue until you have completed them. Please complete the application form attaching any necessary documents and submit the form. If you need support with this process please e-mail: ngh-tr.mraccess@nhs.netGet Started Online
To make a request please Log in or Sign up.